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About Shopatmaya
A Few Things Worth Knowing
Mayaa is for women who value comfort, good fabrics, and clothing that fits naturally into everyday life. They appreciate well made pieces they'll enjoy wearing again and again, rather than clothing that's worn once and forgotten.
Before a product becomes part of our collection, we look closely at its fabric, construction, finishing, craftsmanship, and the work involved in making it. Material quality, workmanship, and overall construction all play an important role in determining its price.And then we ask one simple question: Is it worth the price someone is paying for it?Our goal isn't to compete on price. It's to offer clothing that feels worth the price you pay.
The right piece of clothing is one that fits naturally into your life. Consider your daily routine, where you'll wear it, your body type, comfort preferences, and whether it reflects your personal style. Good clothing shouldn't just look good. It should feel right every time you wear it.
Choosing the right clothing goes beyond colours and designs. Through the Mayaa Journal and Kapdon Ki Kahani, we share practical knowledge about fabrics, clothing, fit, care, and the stories behind what we wear, helping you make more informed choices. We believe understanding clothing is the first step towards choosing it well.
Mayaa is an Indian clothing brand built around a simple idea: Just Good Clothes. We focus on comfortable Indian clothing made with quality fabrics for everyday life.
Every piece is chosen with one question in mind: Is it worth the price someone is paying for it? We focus on fabric, comfort, construction, and lasting wear rather than chasing trends.
Yes. Our collections are created for women who wear Indian clothing regularly-for work, daily routines, travel, family gatherings, and celebrations.
Good clothing begins with good fabric. Fabric influences comfort, durability, appearance, and how a garment feels over time. That's why it remains one of the most important considerations in every piece we offer.
Buying clothing online is never the same as seeing it in person. You can't touch the fabric or examine the finish before making a decision. At ShopAtMaya, we understand that. That's why we aim to provide clear product information, detailed images, and honest descriptions, so you can choose with greater confidence.
Size & Fit
Please refer to the Size Chart available on the product page. Also, refer to our Size Guide for a better understanding of fit and measurements.
If you're unsure between sizes, we recommend comparing the garment measurements provided on the product page with a similar garment you already own. If you prefer a little extra room or plan to have the garment altered for a more personalised fit, choosing one size larger is often the better option. If you still need help, we're happy to assist.
Fabrics & Products
Mayaa offers kurtis, suits, sarees, dress materials, and other Indian clothing designed for everyday wear as well as special occasions.
We make every effort to present our products as accurately as possible. However, slight variations in colour may occur due to lighting during photography and differences in screen settings.
Every product page includes fabric details, care information, and multiple images to help you understand the product before making a purchase.
Care instructions are provided on each product page and, where applicable, on the garment label. Following these instructions will help maintain the fabric, colour, and overall appearance of your clothing.
Returns & Refunds
Please visit our Returns & Refunds page for complete information regarding eligibility, timelines, and the return process.
Please contact us within the timeframe mentioned in our Returns Policy, along with your order details and photographs of the product. We'll review the issue and help resolve it as quickly as possible.
Approved refunds are processed according to the original payment method. The time taken for the amount to appear in your account may vary depending on your bank or payment provider.
Shipping & Delivery
Orders are usually processed within 1–3 business days before they are dispatched. Pre-orders have separate timelines mentioned on the product page.
If your order has not yet been processed for dispatch, please contact us as soon as possible. We'll do our best to accommodate your request.
Once your order is shipped, you’ll receive a tracking link via email or WhatsApp to follow your delivery.
Delivery timelines depend on your location and the Standard or Express option selected at checkout. Most orders are delivered within 2–5 business days after dispatch.The delivery timeline shown at checkout is an estimated timeframe and your order may arrive earlier or later than the estimated date, depending on circumstances such as weather and courier operations.
Yes, we deliver to most locations across India.
We currently do not ship to all countries worldwide.Please contact us to check whether we can deliver to your country.
Shipping has a real cost from packaging and handling to the logistics involved in getting your order to you.Rather than quietly building that cost into our product prices and calling it “free shipping,” we prefer to keep our pricing transparent.We also don’t charge you the full cost of shipping. We absorb part of it and charge you only a portion of the actual delivery cost.Because free shipping isn’t really free. Someone always pays for it. We’d rather keep that cost visible and our product prices honest.
Wardrobe
Start with your lifestyle rather than the clothing itself. Think about your daily routine, where you'll wear it, how often you'll wear it, your body type, comfort preferences, and whether it complements the clothes you already own. Ask yourself one simple question: Can I see myself reaching for this again and again? If the answer is yes, it's more likely to become a lasting part of your wardrobe.
Look beyond the photographs. Read the fabric details, size guide, care instructions, and product description carefully. Taking a few extra minutes to understand a garment can help you make a more informed decision.
Payment
We accept secure online payments through the payment options displayed during checkout. Available methods may include UPI, debit cards, credit cards, net banking, and other supported payment options.
Cash on Delivery (COD) may be available for selected orders and serviceable locations. If available, the option will appear during checkout. We encourage online payments for a faster and smoother order processing experience.
Policies & Support
For complete clarity, we recommend reviewing our Shipping & Delivery, Cancellation & Refund, and Terms & Conditions pages. These documents clearly outline timelines, eligibility, and processes so you know exactly what to expect before and after placing an order.
If you have a question that isn't answered here, please visit our Contact page. We'll be happy to assist you.
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