PRIVACY POLICY

This Privacy Policy explains how MAYAA (shopatmaya.com) collects, uses, and protects your personal information when you visit or shop on our website.

Throughout this policy:

• “You”, “Your”, “Customer”, or “User” refers to anyone using our website

• “We”, “Us”, “Our”, or “MAYAA” refers to shopatmaya.com

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A Quick Note Before You Browse

We recommend reviewing all our policies — including Terms & Conditions, Shipping & Delivery, and Cancellation & Refund — so you know exactly what to expect while shopping with us.

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Information We Collect

We collect basic personal information only when it’s necessary.

This may include information shared when you:

• Visit our website

• Subscribe to our mailing list

• Place an order online or offline

When placing an order, we may ask for:

• Name

• Email address

• Billing and shipping address

• Contact number

This information helps us process your order and keep you updated.

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How We Use Your Information

Your information is used only to improve your shopping experience.

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Customer Support

To respond to your queries, requests, or concerns more efficiently.

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Website Improvement

To understand how customers interact with our website and improve usability.

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Communication

To share:

• Order confirmations and updates

• New product launches

• Offers and announcements (only if relevant)

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Order Fulfilment & Information Sharing

We respect your privacy.

• We do not sell or rent personal information

• We share only essential details with:

  • Logistics partners for delivery

  • Trusted service providers for website operations

• Payments are processed through secure third-party payment gateways

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Payment Security

• We do not store your card or banking details

• Payments are completed on secure payment gateways

• Each payment gateway follows its own privacy and security policies

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Your Consent

By using our website or sharing your information, you agree to the practices described in this Privacy Policy.

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Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Continued use of the website indicates acceptance of any updates.

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Our Commitment

Your trust matters to us.
We use your information responsibly, securely, and only where necessary to offer a smooth and reliable shopping experience.