PRIVACY POLICY

In this document, the terms "You", "Your", "Customer", "User", or "Users" refer to any individual or legal entity who interacts with our website (shopatmaya.com). The terms "We", "Us", "Our", or "MAYAA" represent our website.

This Privacy Policy outlines how MAYAA collects, uses, maintains, and discloses information from Users who engage with our platform. The policy applies comprehensively across our entire website and all products we offer.

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Important Request to Users

We kindly ask that you carefully review all our policies, including this Privacy Policy, Terms & Conditions, Shipping & Delivery, and Cancellation & Refund guidelines before using our website.

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Personal Information Collection

We may collect personal information through various channels, such as:

• Website visits

• Subscription to our mailing list

• Online or offline order placement

When placing an order, customers will be asked to provide:

• Name

• Email address

• Billing and shipping addresses

• Contact number

This information helps us process orders, send order-related notifications, and share updates about new product arrivals.

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Purpose of Information Usage

We collect and use personal information for the following purposes:

1. Enhanced Customer Service
   Your information allows us to respond more effectively to your requests and support needs.

2. Website Improvement
   We continuously refine our website based on customer feedback and interactions.

3. Communication

• Order-related notifications

• Product information

• Current and upcoming offers

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Order Fulfillment and Data Sharing

We do not sell or rent personal information. We :

• Use third-party service providers for business operations

• Share necessary information with logistics partners to complete deliveries

• Employ secure payment gateways for transaction processing

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Payment Processing

• We use third-party payment gateways

• No credit/debit card or banking details are stored on our platform

• Customers are redirected to a secure payment link

• Payment gateway operates under its own privacy policy

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User Consent and Policy Updates

By using our website or providing information, you consent to our data collection and usage practices. We may update this Privacy Policy periodically, and continued use implies acceptance of such changes.